Emergency Medical Care in Chile: Complete Guide for Expats

Essential guide to emergency healthcare in Chile, including emergency numbers, hospital procedures, costs, and what to expect during medical emergencies as an expat.

Emergency Medical Care in Chile: Complete Guide for Expats

11/08/2025

Essential Emergency Numbers

Primary Emergency Numbers

  • 131: Medical emergencies (SAMU - Servicio de Atención Medical de Urgencia)
  • 132: Fire department
  • 133: Police (Carabineros)
  • 134: Police investigations (PDI)

Alternative Emergency Numbers

  • 911: Unified emergency number (redirects to appropriate service)
  • 600 360 7777: Poison control center
  • 129: Coast Guard (for maritime emergencies)

Important Medical Emergency Contacts

  • FONASA Emergency Line: 600 360 3000
  • Private Clinic Emergency Numbers: Varies by facility
  • Tourist Emergency Hotline: 600 600 2828

Types of Emergency Services

Public Emergency System (SAMU)

Coverage: National emergency medical service Response: Ambulance services and emergency medical technicians Cost: Free for life-threatening emergencies regardless of insurance status Languages: Primarily Spanish, limited English support

Private Emergency Services

Coverage: Private ambulance services and emergency response Response: Often faster response times with advanced equipment Cost: Higher but often covered by private insurance (ISAPRE) Languages: Better English language support available

Clinic Emergency Departments

Private Clinics: Premium emergency care with shorter wait times Public Hospitals: Comprehensive emergency care, potential longer waits Specialty Centers: Trauma centers, cardiac emergency units Pediatric Emergency: Specialized children's emergency care

Major Emergency Hospitals by City

Santiago Emergency Facilities

Public Emergency Hospitals

Hospital Salvador

  • Location: Avenida Salvador 364, Providencia
  • Specialties: General emergency, trauma center
  • Contact: +56 2 2570 2000
  • Metro: Salvador (Line 1)

Hospital Clínico Universidad de Chile

  • Location: Santos Dumont 999, Independencia
  • Specialties: University hospital with all specialties
  • Contact: +56 2 2978 8000
  • Metro: Hospitales (Line 2)

Hospital de Urgencia Asistencia Pública (HUAP)

  • Location: Portugal 125, Santiago Centro
  • Specialties: Major trauma and emergency center
  • Contact: +56 2 2362 0000
  • Metro: Los Héroes (Line 1, 2)

Private Emergency Clinics

Clínica Las Condes

  • Location: Lo Fontecilla 441, Las Condes
  • Contact: +56 2 2210 4000
  • Features: English-speaking staff, premium emergency care
  • Specialties: Cardiac, trauma, pediatric emergencies

Clínica Alemana

  • Location: Vitacura 5951, Vitacura
  • Contact: +56 2 2210 1111
  • Features: International patient services, multilingual staff
  • Specialties: Comprehensive emergency care, intensive care

Clínica Santa María

  • Location: Avenida Santa María 0500, Providencia
  • Contact: +56 2 2913 0000
  • Features: Maternity emergency, pediatric care
  • Specialties: Women's health, family emergency services

Regional Emergency Facilities

Valparaíso Region

Hospital Carlos Van Buren (Valparaíso)

  • Contact: +56 32 362 5000
  • Services: Regional trauma center, emergency care

Hospital Gustavo Fricke (Viña del Mar)

  • Contact: +56 32 2386 000
  • Services: Emergency and trauma care

Concepción Region

Hospital Guillermo Grant Benavente

  • Contact: +56 41 273 9000
  • Services: Regional emergency and trauma center

La Serena Region

Hospital de La Serena

  • Contact: +56 51 2204 6000
  • Services: Northern region emergency care

Costs and Insurance Coverage

Public Emergency Care (FONASA)

Emergency Room Visits:

  • Group A: Free emergency care
  • Group B: Minimal copayments ($2,000-5,000 CLP)
  • Group C: Moderate copayments ($5,000-15,000 CLP)
  • Group D: Higher copayments ($10,000-25,000 CLP)

Private Emergency Care (ISAPRE)

Emergency Room Visits:

  • Network facilities: Copayments based on plan level (10-40% of costs)
  • Out-of-network: Higher copayments (50-80% of costs)
  • Typical costs: $50,000-200,000 CLP depending on treatment

Private Ambulance:

  • Coverage varies by ISAPRE plan
  • Direct billing often available
  • Costs: $100,000-300,000 CLP for transport

Tourist and Uninsured Care

Payment arrangements: Hospitals offer payment plans Travel insurance: Essential for tourists to cover emergency costs Estimated costs: $400,000-2,000,000 CLP depending on complexity

Special Emergency Situations

Heart Attack and Stroke

Immediate Response: Call 131, do not delay

Best Facilities:

  • Clínica Las Condes (Cardiac Center)
  • Hospital Salvador (Public stroke center)
  • Clínica Alemana (Comprehensive cardiac care)

Key Information to Provide:

  • Time symptoms started
  • Current medications (especially blood thinners)
  • Previous cardiac or stroke history

Trauma and Accidents

  • Hospital de Urgencia Asistencia Pública (HUAP) - Public
  • Clínica Las Condes - Private
  • Hospital Salvador - Public

Pregnancy Emergencies

  • Clínica Santa María (renowned maternity services)
  • Hospital Salvador (public maternity emergency)
  • Clínica Las Condes (comprehensive obstetric care)

Pediatric Emergencies

  • Hospital Roberto del Río (public pediatric hospital)
  • Clínica Santa María (pediatric emergency)
  • Clínica Alemana (children's emergency services)

Emergency medical care in Chile is generally excellent, particularly in major cities. Being prepared, understanding the system, and knowing how to communicate during emergencies will ensure you receive prompt, appropriate care when needed.

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