Expat Support Service for a stress-free expatriation in Chile

We help you daily during your expatriation in Santiago, Chile. Should you need contacts or recommendations, we are here to advise you.

When you relocate to start working for a company, you usually quickly get past the transition. You have colleagues here, and you keep working for a business you know, which facilitates the integration. However, the change can be more difficult for your partner, who needs to figure out the city and often needs help understanding the language.

We have designed our Expat Support service for these situations. We ensure all the family members receive the help they need for a proper integration so they can fully live the Chilean experience.

We offer practical help during relocation for all the small things you must handle daily. Thanks to our network of partners, we can give tips and recommendations to make your stay memorable.

Get support

This service is for you if:

  • Your schedule does not leave you a lot of time to take care of personal tasks
  • You are looking for quality professional services and don't want to have a nasty surprise
  • You want the best support for your partner/family while you are at work

At Expat.cl, we share our address book and assist you every month with your administrative procedures and daily questions. We offer the Expat Support service as a monthly membership. It encompasses ten requests, whatever they may be, amongst the following categories:

Housing

  • A problem in your home? We contact the landlord or the real estate agency to see how we can solve it.
  • A water leak, a heater that does not work anymore? We recommend you a serious maintenance service to take care of the problem.
  • Your lease ends soon, and you need assistance to stop or renew it? We are here to discuss options.
  • You are moving into another house/flat, and need help informing administration/utility companies of your move.

Personal organization

  • You need a specialist to help you handle legal or tax issues. You need someone to help you plan retirement or optimize your financial assets.
  • You need to transfer funds from or to Chile. We can suggest the most suitable solution depending on your needs
  • Need to improve your Spanish? We can give you contacts of language schools.
  • Looking for a job? We can recommend professional coaching or point you in the right direction, depending on the industry you are looking at.
  • Do you need a babysitter for your children? A pet sitter so that your dog can do some exercise during the day while you are at work. We can help.
  • Willing to organize a party for a birthday? We can suggest some places to host the party, and also some catering services.
  • You would like information or recommendations: shops, culture, library, activities after school for kids.
Expat Support

Our clients

Airbus
Bank of Korea
Cegelec
FAO
FQM
Novonordisk
Vinci

Any questions?

Find answers here...

Service Overview

We guarantee a response within 24 hours for all support requests during business days. For urgent matters, we aim to respond within 4 hours. Emergency situations receive immediate attention with 24/7 support available for critical issues.

Our monthly membership includes up to 10 support requests covering housing assistance, personal organization, service recommendations, administrative help, and general guidance. The membership also includes access to our vetted partner network and priority response times.

We primarily serve the Santiago metropolitan region. For other areas of Chile, we can provide remote assistance and recommendations through our partner network. Most services are optimized for major urban centers.

All partner service providers undergo thorough screening including reference checks, credential verification, and quality assessments. We maintain ongoing relationships with trusted professionals and regularly evaluate performance based on client feedback and service standards.

Membership and Billing

Yes, you can adjust your support plan with 30 days' notice. We offer flexible plans ranging from basic monthly support to comprehensive annual packages. Plan changes take effect at the next billing cycle, and we'll help you choose the right level for your needs.

Additional requests beyond your monthly limit are billed at our standard hourly rate. We'll always inform you before proceeding with additional services and provide cost estimates. Many clients find our higher-tier plans more cost-effective for extensive support needs.

Yes, we offer 24/7 emergency support for critical situations such as medical emergencies, housing crises, or urgent legal matters. Emergency support is available to all members, with response protocols designed to connect you with appropriate local services immediately.

While we don't provide direct legal or tax services, we maintain relationships with qualified Chilean attorneys, tax advisors, and accountants. We can facilitate introductions, help explain your needs, and coordinate appointments with appropriate professionals.

Practical Support

Yes, we provide job search support including resume adaptation for the Chilean market, interview preparation, networking introductions, and industry-specific guidance. We work with recruitment professionals and can help navigate work permit requirements.

Absolutely. We help navigate Chile's healthcare system, assist with FONASA or ISAPRE registration, recommend healthcare providers, and help coordinate medical appointments. We can also explain insurance options and help you understand coverage benefits.

We provide bilingual support and can accompany you to important appointments when language is a barrier. We also recommend qualified translators and interpreters, and can help with document translation needs for official procedures.

Are you looking for assistance while relocating?

Just send us a quick description telling us what support you need, when you plan to relocate, where do you relocate... and we will get back to you with a custom plan

GET SUPPORT
Are you looking for assistance while relocating?